IT Specialist Assistant for Regional Infrastructure Management | IT-Fachassistent/-in (w/m/d) im Regionalen Infrastrukturmanagement (Dienstort Augsburg)
Bundesagentur für Arbeit
Job Summary
This role involves supporting the Identity Management Federation (user administration for approximately 140,000 users) within the Regional IT Service in Augsburg. The IT Specialist Assistant will be responsible for providing standardized information and advice to IT users, conducting basic initial training based on central concepts, and handling associated administrative and organizational tasks. Key day-to-day activities include analyzing and resolving simple operational disruptions, administering user accounts and access rights using specific systems, maintaining user data and the official directory, and providing second-level support via the User Help Desk for Identity-related issues. The ideal candidate has a completed vocational training in IT or office administration, or comparable professional experience, combined with fundamental knowledge of relevant IT applications and MS Office tools. This is a 12-month fixed-term contract with the potential for permanent employment, offering flexible hours and comprehensive onboarding.
Required Skills
Education
Completed vocational training (e.g., IT Specialist or Office Administrator) or equivalent professional qualification. Secondary school leaving certificate accepted with required experience.
Experience
- Completed vocational training (preferably IT Specialist or Office Administrator) or comparable professional profile
- Alternatively, a secondary school leaving certificate and at least two years of professional experience in comparable tasks and requirements
- Fundamental knowledge of relevant IT specialized applications
Languages
Additional
- Fixed-term employment for 12 months. Must be willing to work outside of usual office hours and potentially on Saturdays. Due to labor law restrictions (§ 14 Abs. 2 TzBfG), only applicants who have never previously been employed by the Federal Employment Agency can be considered.
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