Customer Service Specialist (French) | Customer Service (m/w/d) Französisch (m/w/d)

Job Summary

This role is focused on providing comprehensive customer support for an established company in the industrial and manufacturing sector, specifically catering to French-speaking clients. The Customer Service Specialist will manage the entire customer interaction cycle, including processing inquiries and orders in French, ensuring high customer satisfaction, and handling complaints and returns efficiently. Key responsibilities also involve proactive customer consultation, maintaining and updating customer data in internal systems, and coordinating closely with internal departments to resolve complex issues. To succeed, candidates must possess fluent written and spoken French, good proficiency in both German and English, and demonstrated professional experience in a customer service environment. This position offers a secure, permanent contract and the opportunity to work within a professional, quality-focused setting utilizing modern tools and structured processes.