IT Manager (IT Service Management) | Informatiker (m/w/d)

Bezirksregierung Köln

Köln, Nordrhein-Westfalen, Deutschland
Published Jun 25, 2025
Full-time
No information

Job Summary

The Bezirksregierung Köln is seeking an IT Manager for IT Service Management to join their team in Cologne. This role involves leading and coordinating an IT Service Team across two locations, ensuring the smooth operation of a customer-oriented service desk, and driving the development of future-proof IT work environments. The successful candidate will play a crucial role in expanding the digital e-government structure, modernizing information technology, optimizing business processes, and standardizing IT landscapes. They will also advise on digitalization projects, assess technical solutions, contribute to security standards, and lead migration projects. This position offers a chance to contribute to the digital transformation of public administration in North Rhine-Westphalia, working on impactful projects with societal value.

Required Skills

Education

University degree in Computer Science, Business Informatics, Geoinformatics, Mathematics, Electrical Engineering, Technology, or comparable fields with a proven focus on Information Technology. Alternatively, a comparable university degree with the required professional experience.

Experience

  • Relevant leadership experience in managing and steering IT teams
  • Professional experience in practical application of IT Service Management (ITIL)
  • Professional experience in conducting IT projects using established project management methods
  • Professional experience in conceptual development of IT architectures
  • Professional experience working with complex IT systems and modern IT architectures/environments
  • Professional experience in public administration (desirable)

Languages

Not specified

Additional

  • Certification as a Program or Service Manager (desirable)