DMS Support Specialist | DMS-Supporterin/DMS-Supporter (m/w/d)

Landeswohlfahrtsverband Hessen Hauptverwaltung

Kassel, Hessen, Hessen, Deutschland
Published Nov 3, 2025
Full-time
Permanent

Job Summary

This role involves supporting, advising, and training end-users on the Document Management System (DMS), primarily focusing on the d.velop documents system. Key responsibilities include independently handling problem and error resolution, planning and conducting training sessions and presentations, and actively contributing to the conceptual development and optimization of the DMS. The specialist will also coordinate technical workflows, manage organizational processes within the DMS environment, and participate in procurement and tender processes related to IT systems. Candidates must possess comprehensive experience in user support, implementing and managing DMS solutions, and have a background in IT project execution. This position is within the IT and Digitalization department of a public sector employer in Kassel, offering a secure, permanent contract and opportunities for professional development.

Required Skills

Education

Completed university degree (Bachelor/Master) in Computer Science or comparable field, or comparable qualifications with several years of relevant professional experience.

Experience

  • Comprehensive experience in planning and conducting audience-oriented training sessions
  • Experience in user support
  • Comprehensive experience in the introduction and support of a Document Management System, ideally d.velop documents
  • Experience in executing IT projects
  • Experience in connecting/integrating DMS products with specialized applications

Languages

German (Fluent)

Additional

  • Not specified