Field Service Technician (IT/Technical Support) | Jobangebot! Fieldservice Techniker (w/m/d) in Köln
Robert Half Deutschland - Delivery Center Strategic Accounts - Office
Job Summary
This role seeks a dedicated Field Service Technician to provide on-site IT and technical support for a client in Cologne. The technician will be responsible for the full lifecycle management of IT workstations, including installation, configuration, and commissioning of systems and peripheral devices. Key day-to-day tasks involve troubleshooting hardware and software issues, performing component maintenance and replacement, and supporting large-scale IT rollout and relocation projects. Success requires a completed IT or electrical engineering apprenticeship (such as an IT Specialist or IT Systems Electrician) or equivalent professional experience, coupled with strong knowledge of Microsoft operating systems (Windows 10/11). The ideal candidate must be service-oriented, friendly, and possess a Class B driving license to facilitate travel to client sites, ensuring reliable and effective direct customer interaction and clear communication with central IT support.
Required Skills
Education
Completed IT or electrotechnical apprenticeship (e.g., IT Specialist, IT Systems Electrician) or comparable professional qualification
Experience
- Professional experience in IT or electrical engineering (or comparable background)
- Experience in fault analysis and troubleshooting
- Experience supporting IT rollout projects and relocations
Languages
Additional
- Class B driving license
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