ServiceNow Platform Strategy Engineer (Telecommunications) | Systemtechniker/in (Telekommunikationstechnik)

Job Summary

This role involves developing and executing the strategy for the critical railway infrastructure's ServiceNow platform, defining essential governance policies, and establishing best practices across the corporate group. The specialist will be responsible for the overall platform management, ensuring stability, security, and high performance. Day-to-day tasks include gathering requirements from specialized departments, implementing solutions on the platform, and leading projects focused on introducing new features or optimizing existing functions. A core responsibility is managing the migration of relevant services from legacy systems, ensuring seamless system integrations and automation. Candidates must possess a technical degree or HTL qualification, several years of experience as a ServiceNow Platform Owner in complex organizations, and deep knowledge of modules like ITSM, ITOM, and CSDM. This position offers an opportunity to work in an international corporate environment with flexible working hours, home office options, and strong support for professional development and certifications.