IT Support Team Lead | Teamleiter IT Support

Job Summary

This role involves leading and managing an IT Support Team for a service provider catering to public and industrial clients, offering comprehensive IT services including consulting, system administration, and project management. The Team Lead will be responsible for the technical and organizational leadership of the team, serving as the crucial interface between the team, department management, and other internal departments. Core duties include optimizing workflows, documenting system configurations, processes, and changes, and ensuring the successful implementation of ISO and ITIL requirements. The ideal candidate must possess a completed IT qualification, several years of professional experience in IT Support, and proven skills in personnel leadership. Success in this position requires excellent communication abilities, a high degree of personal responsibility, and fluency in German to clearly convey complex technical matters. This position offers flexible working hours, mobile work options, and a responsible role within a well-established team.