IT Service Technician (Field Service) | IT Servicetechniker (m/w/d) Fieldservice

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Oct 31, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician specializing in Field Service, supporting a renowned German mechanical engineering company located in Munich-Northwest. The core responsibilities involve maintaining the customer's IT infrastructure, focusing heavily on on-site 1st and 2nd level support, hardware/software provisioning, and infrastructure optimization. Day-to-day tasks include managing the service point inventory, configuring and issuing loaner notebooks, distributing peripherals for communication tools (like Skype for Business accessories), and providing telephone support for mobile rollouts. The ideal candidate must have completed vocational training in the IT sector, such as an IT Specialist for System Integration, and possess strong knowledge of PC, notebook, and mobile device hardware (iPhones/iPads). This position offers a long-term perspective with the option for permanent employment, regulated working hours, and the chance to specialize within various service areas.

Required Skills

Education

Completed vocational training in the IT sector (e.g., IT Specialist for System Integration, IT Customer Consultant, IT System Electronics Technician, IT System Salesperson, Service Technician IT, or Information Electronics Technician).

Experience

  • Professional experience in IT support or field service
  • Experience with hardware knowledge of mobile devices (iPhones, iPads), PCs, and notebooks
  • Advantageous experience with specific asset management tools (Valuemation, USU, HP Service Manager)

Languages

German (Fluent)

Additional

  • Driver's license Class B is required.