Specialist Telecommunications Unified Communication | Spezialist Telekommunikation (m/w/d) Unified Communication
InfraServ GmbH & Co. Wiesbaden KG
Job Summary
This role is for a Telecommunications Specialist focused on Unified Communication (UC) systems within a large industrial park operator's IT infrastructure team. The specialist will be responsible for the full lifecycle management of ITK (Information and Telecommunication) systems, including installation, commissioning, maintenance, and troubleshooting. Key daily tasks involve configuring analog, digital, and IP endpoints, creating and maintaining technical documentation, and performing in-depth analysis and resolution of technical problems to ensure system optimization. The ideal candidate brings expertise in Unify systems (like OpenScape Business/4000/Enterprise) and experience with VoIP networks, protocols (SIP, RTP), and cloud-based UC solutions (e.g., MS Teams). This position offers the chance to actively participate in projects that transform communication methods in a dynamic industrial environment, requiring strong teamwork and problem-solving skills.
Required Skills
Education
IT Systems Electronics Technician, IT Systems Technician, Electronics Technician for Information and Telecommunication Technology, IT Specialist, or comparable qualification
Experience
- Several years of professional experience in telecommunications, ideally in an enterprise environment
- Experience with VoIP networks and protocols (SIP, RTP), SBCs, and PBX systems (HiPath 4K, OSV)
- Initial experience with cloud telecommunications (e.g., MS Teams or other UC solutions) is desirable
Languages
Additional
- Class B driving license required
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