Junior IT Support Specialist | Junior IT Support (m/w/d)

LESORA GmbH

Freiburg im Breisgau, Baden-Württemberg, Deutschland
Published Oct 31, 2025
Full-time
No information

Job Summary

This Junior IT Support role is a vital part of the IT department at Lesora GmbH, a leading bike leasing company in Germany and Austria. The specialist will be responsible for ensuring the smooth and efficient operation of IT systems and software by providing first and second-level support to internal employees via phone, email, and ticketing systems. Key daily tasks include analyzing and resolving hardware and software issues, administering Windows operating systems, Active Directory, and network technologies, and managing user permissions. The ideal candidate must possess a relevant IT qualification (e.g., IT Specialist for System Integration), experience in IT support, and strong knowledge of Microsoft 365 and MS Teams. This position offers an opportunity to actively shape the future of a growing, values-driven company focused on sustainable mobility, providing job security through an unlimited contract and excellent professional development opportunities.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT System Electronics Technician, IT Merchant, or equivalent qualification)

Experience

  • Professional experience in IT Support
  • Knowledge in network technologies and Active Directory
  • Initial programming or scripting experience

Languages

German (Fluent)

Additional

  • Not specified