IT Service Technician | IT Servicetechniker (w/m/d)

Job Summary

This field-based IT Service Technician role is crucial for ensuring high customer satisfaction across the greater Magdeburg and Saxony-Anhalt region. Day-to-day responsibilities include the installation, configuration, and ongoing support of various hardware and software solutions directly at customer sites. You will leverage your strong analytical and problem-solving skills to master disturbances, provide support to colleagues, and manage escalation processes efficiently. Maintaining excellent customer relations is key, requiring strong communication skills and meticulous, comprehensible documentation of all performed activities. The ideal candidate must possess a completed IT-related education and professional experience in supporting operating systems, hardware, and software, ideally coupled with experience in implementing IT projects. This position offers continuous professional development through the Bechtle Academy, flexibility in work arrangements, and the security of a permanent contract with a leading European IT service provider.