IT Workplace Support Specialist | Mitarbeiter (m/w/d) IT-Arbeitsplatz-Support

Job Summary

This specialist role focuses on providing essential 1st and 2nd level IT support for hardware and software issues across the university hospital and its external locations, requiring travel using a company vehicle. Key daily activities include providing services both on-site and remotely, ensuring operational security, consulting users on technical matters, managing software installations, and meticulously documenting all tickets within the system and hardware in asset management. The position requires close collaboration with the 1st-level support team and participation in IT projects. Candidates must have completed training as an IT Specialist or possess a comparable qualification. Desirable qualifications include several years of professional experience in system integration, familiarity with Windows systems, and basic knowledge of macOS, iOS, and Android. This full-time, unlimited position offers structured onboarding and public sector benefits.