IT 1st and 2nd Level Support Specialist | IT 1st- und 2nd-Level-Support (m/w/d) - München

Job Summary

This role involves providing essential 1st and 2nd-Level IT support for internal users, both remotely and on-site, within an innovative company specializing in design and marketing concepts. The specialist will be responsible for setting up and maintaining user workstations, including hardware, software, and network access. Key daily tasks include managing user accounts and access rights using tools like Active Directory and Microsoft 365, assisting with system rollouts and updates, and meticulous documentation of incidents and solutions within a ticketing system. The ideal candidate possesses a completed IT education or equivalent qualification, strong German and English language skills, and practical experience with Windows/Linux environments and ticketing/remote tools. This is a full-time, permanent position based in Munich, offering a secure, future-oriented workplace and opportunities to contribute to IT support process development.