Business Consultant – Managed Services | Business Consultant – Managed Services (m/w/d)

Job Summary

This hybrid role, available in Aachen, Düsseldorf, Frankfurt, or Paris, seeks a communicative and organized Business Consultant to manage and optimize Managed Services for clients, primarily in the banking and financial services sector. Key responsibilities include customer support, managing maintenance tasks, creating and maintaining Jira tickets, and training end-users. The consultant will also be responsible for quality assurance, including comprehensive error logging and test documentation using tools like Postman, Fitnesse, or Zephyr. A crucial part of the role involves supporting development teams by managing daily stand-ups, clarifying functional questions, prioritizing tickets, and removing impediments. The ideal candidate possesses a degree in Business, Engineering, or MINT fields, coupled with professional experience in finance, consulting, or IT. This position offers significant creative freedom, flexible working hours, and the opportunity to shape innovative software solutions for the future of banking.