Senior Unified Communication System Engineer | Senior System Engineer - Unified Communication (m/w/d)
BWI GmbH
Job Summary
This critical role supports the digital capability of the German Armed Forces (Bundeswehr) by operating and modernizing one of Germany's largest and most complex IT infrastructures. The Senior System Engineer will be responsible for ensuring stable, secure, and efficient Unified Communication (UC) services, covering both national fixed-line and mobile communication systems. Day-to-day tasks include monitoring central backoffice systems, performing core component configuration, troubleshooting system failures, and coordinating changes within the central collaboration solution. Candidates must possess an IT degree or equivalent qualification, coupled with five years of professional experience in Collaboration environments. Essential technical expertise includes deep knowledge of Cisco VoIP Networks, Cisco Unified Communications Manager, SIP, and SBC administration. A valid CCNP-Collaboration certification is mandatory, along with experience in automation (Ansible) and agile methodologies (Scrum/Kanban). The position requires strong analytical skills, a service-oriented approach, and fluency in both German and English.
Required Skills
Education
Completed IT degree or comparable qualification; Valid CCNP-Collaboration certification
Experience
- 5 years in Collaboration environments
- Professional experience in administering Cisco VoIP networks, Cisco Unified Communications Manager, SIP, and SBC
- Experience in automation and scripting
- Experience with agile working methods (e.g., Scrum or Kanban)
Languages
Additional
- Travel readiness required; Must be able to perform scheduled on-call duties and services; Position located in Berlin, Munich, or Rheinbach.
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