IT Support Specialist | Mitarbeiter (m/w/d) IT Support

Job Summary

This role involves providing comprehensive 1st and 2nd-level IT support, ensuring timely and professional resolution of technical issues. The specialist will be responsible for identifying, diagnosing, and resolving hardware and software problems within Microsoft and Citrix environments, as well as installing, configuring, and updating operating systems and applications. A key part of the role includes training employees on IT systems, documenting support activities, and contributing to various IT projects. This position offers an opportunity to work in a modern IT setup with a focus on continuous professional development and a supportive team environment.