IT Support Specialist | IT-Support-Spezialist (m/w/d)

Job Summary

This role seeks an experienced IT Support Specialist to elevate technology infrastructure by focusing on the administration and support of critical IT systems, particularly ERP solutions (such as SAP, Oracle, or Microsoft Dynamics). Day-to-day responsibilities include managing First and Second-Level support tickets, performing detailed error analysis, and handling the installation, configuration, and maintenance of client and server systems within a Microsoft environment. The specialist will also be crucial in ensuring high system availability, executing necessary system upgrades, migrations, and documenting IT processes. Key requirements include a completed IT qualification (e.g., IT Specialist for System Integration), proven experience with ERP and Document Management Systems (like SharePoint), and ideally, familiarity with VMware virtualization tools. This position offers the opportunity to actively shape future technologies, contribute personal ideas, and benefit from professional development within a secure, permanent contract, supported by flexible mobile work options.