Application Support Manager | Application Support Manager (m/w/d)

Job Summary

This full-time, permanent position in Freital, Germany, seeks an Application Support Manager responsible for ensuring the smooth and continuous operation of critical IT services. Day-to-day tasks involve providing First and Second Level Support, managing IT Service Management processes, and overseeing the administration and maintenance of specialized business applications. A key part of the role includes steering update and migration projects and collaborating with technical departments to analyze and resolve application disturbances in cooperation with external service providers. Furthermore, the manager will consult on defining and implementing new technical processes, especially within the energy sector. The ideal candidate holds a completed degree in Information Technology or Computer Science and brings professional experience in application and project management. Required technical competencies include administration of Windows and Linux operating systems, knowledge of database technologies (SQL, Oracle), virtualization, and scripting skills. This role is attractive due to its focus on operational stability, process development, and the offering of a permanent contract with flexible working hours.