Data Voice Engineer | Data Voice Engineer:in (w/m/d)
Technische Universität Darmstadt
Job Summary
The Technical University of Darmstadt is seeking a Data Voice Engineer to join its University Computing Center (HRZ) on a project-based contract until December 2027. This role is crucial for maintaining and expanding the university's central IT services, particularly focusing on the new Unified Communication System (Webex). Day-to-day responsibilities include system installation, troubleshooting, and maintenance, providing 2nd and 3rd-level support, and configuring and monitoring the existing telecommunications infrastructure. A key component of the role involves developing and expanding web interfaces for workflow automation, monitoring systems, and managing number assignment. Successful candidates must hold a university degree in Computer Science or Electrical Engineering, possess professional experience operating large data networks or UC/VoIP systems, and demonstrate strong methodological skills in troubleshooting. Excellent communication, project organization capabilities, and fluency in both German (C1) and English are essential for this service-oriented position.
Required Skills
Education
University degree in Computer Science, Electrical Engineering, or comparable qualification
Experience
- Professional experience in operating large data networks or telecommunication systems, preferably UC (Webex) and VoIP
- Practical experience in troubleshooting and error analysis/resolution
- Practical experience collaborating with service providers for maintenance
- Practical experience with ticket systems (e.g., Zammad)
- Experience in conducting and organizing projects
Languages
Additional
- Employment is project-based and limited until December 31, 2027; Foundational knowledge of laws and regulations in the field of telecommunications; Knowledge of ITIL
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