Data Voice Engineer | Data Voice Engineer:in (w/m/d)

Technische Universität Darmstadt

Darmstadt, Hessen, Deutschland
Published Oct 21, 2025
Full-time
No information

Job Summary

The Technical University of Darmstadt is seeking a Data Voice Engineer to join its University Computing Center (HRZ) on a project-based contract until December 2027. This role is crucial for maintaining and expanding the university's central IT services, particularly focusing on the new Unified Communication System (Webex). Day-to-day responsibilities include system installation, troubleshooting, and maintenance, providing 2nd and 3rd-level support, and configuring and monitoring the existing telecommunications infrastructure. A key component of the role involves developing and expanding web interfaces for workflow automation, monitoring systems, and managing number assignment. Successful candidates must hold a university degree in Computer Science or Electrical Engineering, possess professional experience operating large data networks or UC/VoIP systems, and demonstrate strong methodological skills in troubleshooting. Excellent communication, project organization capabilities, and fluency in both German (C1) and English are essential for this service-oriented position.

Required Skills

Education

University degree in Computer Science, Electrical Engineering, or comparable qualification

Experience

  • Professional experience in operating large data networks or telecommunication systems, preferably UC (Webex) and VoIP
  • Practical experience in troubleshooting and error analysis/resolution
  • Practical experience collaborating with service providers for maintenance
  • Practical experience with ticket systems (e.g., Zammad)
  • Experience in conducting and organizing projects

Languages

German (Fluent)English (Fluent)

Additional

  • Employment is project-based and limited until December 31, 2027; Foundational knowledge of laws and regulations in the field of telecommunications; Knowledge of ITIL