Care Management Case Manager | Fallmanager:in Versorgungssteuerung

Job Summary

This role as a Care Management Case Manager, based in Berlin, focuses on coordinating and optimizing specialized outpatient and inpatient care services for physically ill clients. Day-to-day tasks involve managing efficient referral and supply processes, consulting customers extensively regarding available care options both telephonically and in person, and negotiating effectively with contract partners. The ideal candidate possesses completed specialized vocational training and prior experience in customer consultation, preferably within the medical or a related field. Success in this position requires excellent communication, strong persuasive abilities, and an empathetic approach to client interactions. The position offers a permanent contract, a supportive team environment, comprehensive benefits including a 13th-month salary and company pension contributions, and the opportunity to actively shape and implement new ideas, particularly utilizing agile working methods.