IT and Technical Support Specialist, Media Lab | Mitarbeiterin/Mitarbeiter in der Technik und IT im Medienlabor (w/m/d)

Job Summary

This permanent, full-time position at the THWS Business School in Würzburg involves providing essential technical and IT support within the faculty's Media Lab. The specialist will handle First- and Second-Level support for faculty, staff, and students regarding technical and software issues. Core responsibilities include administering, procuring, and maintaining IT workstations, computer pools (Windows/iMac), and specialized laboratory equipment. The role also actively contributes to digitalization initiatives, implementing modern Information and Communication Technology (ICT) such as smartboards and mobile devices, and managing equipment lending in the media lab. Candidates should possess vocational training in IT, Media, or Technology and practical experience in hardware/software configuration, particularly with Windows and macOS operating systems. This role requires collaboration with various university departments (e.g., IT Service Center, Building Management) and offers a supportive team environment with flexible working arrangements.