On-Site Service Support Specialist | Mitarbeiter in der On-Site Servicebetreuung (w/m/d)

Job Summary

This role involves providing essential on-site IT support and customer service, focusing heavily on hardware maintenance and user assistance. The specialist will be responsible for executing hardware repairs and replacements, managing IT inventory and stock, and handling ticket processing within the ITSM system, including thorough documentation. Key responsibilities also include managing mobile devices, printer systems, video systems, and telephony clients, alongside organizing hardware relocation projects. Candidates should possess initial experience in IT support or technical customer service, strong proficiency with MS Office and Active Directory, and exhibit excellent communication, teamwork, and service-oriented skills. This is a full-time, permanent position offering continuous development opportunities across various industries.