IT Field Service Technician | IT Field Service Technician (m/w/d) - Referenznummer: 171025-2-LEV

Job Summary

This role seeks a dedicated IT Field Service Technician based in Leverkusen to ensure seamless IT operations through comprehensive onsite support. Daily responsibilities include managing incident and service requests, performing IMAC/D (Install, Move, Add, Change, Decommission), Break/Fix repairs, and providing hands-on support for hardware, peripherals, and IT equipment. A crucial part of the job involves meticulous asset and inventory management, proactive maintenance, detailed documentation, and ensuring compliance with security guidelines while supporting the implementation of new technologies. The ideal candidate must possess a completed vocational qualification, strong general IT hardware knowledge, excellent interpersonal skills for handling VIP support, and high resilience under pressure. This position offers an above-tariff salary, opportunities for professional development, and valuable experience within complex project environments across Germany, making it suitable for both experienced professionals and career starters.