IT Consultant / Application Services Specialist | Informatiker/in (Hochschule)

Job Summary

This role involves acting as a central point of contact (Single Point of Contact) for all application service requests and projects within a large organization. Key responsibilities include gathering customer requirements to define specifications for tailored IT solutions, and subsequently planning, coordinating, and managing IT initiatives in close collaboration with internal and external stakeholders. The specialist will be responsible for strategic and timeline planning, covering upgrades, expansions, consolidations, and replacements. A critical component of the job is ensuring quality through regular checks and meticulous documentation, managing incident resolution via error analysis, and ensuring strict compliance with ISO 27001 guidelines and overall IT process compliance. Candidates must possess a degree in Computer Science or equivalent, coupled with solid experience in IT consulting, particularly in application services, and fluent proficiency in both German and English.