IT Service Operator | IT Service Operator (m/w/d) in Dresden

Job Summary

This role offers an exciting opportunity within the automotive sector, focusing on intelligent solutions for connected vehicles. The IT Service Operator will be responsible for the expert support and maintenance of critical infrastructure, including UPS systems, networking components, and Active Directory. Key daily activities involve efficient PC provisioning using tools like MS WDS and SCCM, managing the IT inventory, and providing tailored problem solutions for both client and server technologies, such as Microsoft Outlook and Teams. A core function is the efficient processing and resolution of 1st and 2nd level support tickets related to Email/Microsoft Exchange and Windows Server issues. Candidates must possess a completed IT education or degree, coupled with professional experience in Microsoft operating systems and robust knowledge of Windows Server systems and their services. The position offers flexible working hours, the option for mobile work, and a permanent contract with above-tariff compensation, making it an attractive next career step.