Instrumentation Support Technician | Supporttechniker für Messtechnik (m/w/d) aka "IT-Doctor" (m/w/d)

Job Summary

This role seeks an Instrumentation Support Technician, often referred to as an "IT Doctor," passionate about solving complex IT problems related to both hardware and software within the measurement technology domain. Day-to-day responsibilities involve providing comprehensive customer support via various channels—email, phone, remote access, and on-site visits. A core function is creating detailed sample configurations for measurement data acquisition and analysis software, alongside rigorously testing and reproducing errors to find effective solutions. The technician will also be responsible for answering and resolving complex licensing questions. Candidates must possess a strong foundation in electrical engineering, physics, or measurement technology, coupled with essential IT expertise in Windows clients and network technologies. Fluency in both German and English is mandatory for effective communication. This full-time position offers an attractive compensation package and the potential for a permanent takeover by the client, making it an excellent opportunity for structured, communicative, and solution-oriented professionals.