Software Support Specialist | Software Support (m/w/d)

Job Summary

This role is ideal for a motivated professional looking to launch their career in Software Support, focusing on ERP solutions for the financial services sector, including banks and leasing companies across the DACH region. The specialist will work closely with Software Development and Project Management teams, playing a critical role in quality assurance. Day-to-day tasks involve defining and executing various test cases (interface, usability, performance) for new software functions, patches, and releases. A core responsibility is providing remote and direct customer support, including thorough error analysis and correction. Candidates should possess a degree in Computer Science or a related field, foundational knowledge in error analysis, and initial professional experience in IT, preferably within financial services or with a software vendor. The position offers a modern work environment, flexible hours, and the option for home office, with the potential for permanent employment after a contract period.