IT Support Specialist | IT Support Specialist (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Oct 12, 2025
Full-time
Permanent

Job Summary

This IT Support Specialist role, based in Munich within a leading medical technology company, focuses on providing essential First Level support and managing IT infrastructure for the EMEA region. Day-to-day responsibilities include acting as the primary IT contact, installing and configuring new workstations, managing and distributing software across MacOS, Windows clients, and mobile devices, and executing IT relocations. You will also be responsible for troubleshooting hardware and software issues and supporting colleagues in using standard Office applications. The ideal candidate holds completed vocational training in IT or a comparable qualification and possesses strong knowledge of telecommunications, network protocols (LAN/WAN), and enterprise troubleshooting for Windows and Mac OS. Experience with software distribution tools like SCCM and Microsoft Active Directory is required. This position is attractive as it offers flexible working hours, mobile work opportunities, and the chance to drive innovation in an international environment, starting as temporary employment with a clear option for permanent takeover.

Required Skills

Education

Completed vocational training in IT or comparable qualification

Experience

  • Professional experience in IT Support and Client Management
  • Experience with network protocols in LAN and WAN environments
  • Experience utilizing software distribution tools such as SCCM
  • Demonstrated experience in troubleshooting Windows and Mac OS clients in an enterprise context

Languages

English (Basic)

Additional

  • Position starts as temporary employment (Arbeitnehmerüberlassung) with the option for permanent takeover; Must serve as the primary IT contact person for colleagues across the EMEA region.