2nd Level IT Support Specialist | 2nd Level Support (m/w/d)

Job Summary

This role involves providing critical 2nd Level IT support within an international technology company in Hamburg, focusing on advanced IT solutions for industrial applications. The specialist will be responsible for diagnosing and resolving IT incidents, managing client and server systems (Windows/Linux), and assisting with new software rollouts and system updates. Collaboration with 1st Level Support and various departments is key, along with documenting solutions and contributing to IT projects. The ideal candidate will have a strong background in IT support, excellent analytical skills, and a proactive approach to problem-solving within an innovative and modern work environment.