IT Service Technician, 2nd Level Remote Support | Servicetechniker 2nd Level Remote Support (m/w/d)

Job Summary

This role involves managing and supporting the IT workstations for a major automotive manufacturer in Wolfsburg. Day-to-day responsibilities include handling 1st and 2nd level support tickets, managing the escalation process, and providing critical remote support to end-users across Germany and international locations. You will be responsible for administering diverse IT environments utilizing Windows clients, Linux, and OSX. Key requirements include initial professional experience administering Windows 10 workstations, MS Office, and mobile devices, coupled with strong hardware knowledge concerning PCs, notebooks, and workstations. This position offers a long-term career perspective, intensive onboarding, and the potential for remote work flexibility after the initial training period, making it an attractive opportunity for dedicated IT support professionals.