Onsite Support Specialist | Onsite Supporter (m/w/d) - 230625-1-RAT
BFI Informationssysteme GmbH
Job Summary
The Onsite Support Specialist will be a key point of contact for all customer IT inquiries, efficiently managing and documenting support tickets while maintaining the knowledge base. This role involves precise execution of standard service requests, managing IT inventory, and setting up and configuring IT hardware. The specialist will also be responsible for client system deployment, troubleshooting hardware issues, and providing user training for new devices. This position is ideal for a detail-oriented professional with strong technical skills looking to contribute to a dynamic IT service environment and gain valuable experience in complex project settings.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- • Several years of professional experience in a Service Desk role, comparable to 1st and 2nd Level Support
Languages
Additional
- Not specified
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