IT Service Employee | IT-Service Mitarbeiter (m/w/d)

Herrmann Personaldienste GmbH

Neustadt am Rübenberge, Niedersachsen, Deutschland
Published Jun 24, 2025
Full-time
Permanent

Job Summary

As an IT Service Employee, you will be the central point of contact for internal customers, ensuring the smooth operation of IT systems in both office and production environments. Your day-to-day responsibilities will involve providing technical support in German and English, installing and maintaining hardware and software, and managing IT assets from procurement to disposal. You will also handle troubleshooting for Windows and Microsoft applications, manage Active Directory objects, and utilize ticketing systems like ServiceNow for documentation. This role offers an attractive opportunity within one of Europe's leading IT service companies, providing excellent working conditions, a clear path to permanent employment, and a supportive environment with flat hierarchies and modern workplaces.

Required Skills

Education

Completed IT apprenticeship, e.g., IT Specialist for System Integration, IT System Electronics Technician, or similar qualification

Experience

  • • Professional experience in IT Support or Service Desk

Languages

German (Fluent)English (Basic)

Additional

  • High IT affinity and enjoyment of customer service; high sense of responsibility and customer-friendly demeanor; reliable working style.