AI and Process Innovation Expert | AI & Process Innovation Expert (f/m/d)

Job Summary

This critical role involves identifying, designing, and implementing impactful Artificial Intelligence (AI) use cases to significantly enhance strategic execution, operational efficiency, and customer satisfaction. The expert will be responsible for translating complex business challenges into scalable AI solutions, working closely with IT, data teams, and external vendors. A core function is applying Lean and continuous improvement methodologies to develop AI-enabled process improvements, ensuring initiatives align with the group’s broader digital, data, and sustainability strategies. Candidates must possess a Bachelor's or Master's degree in a relevant field (Data Science, Engineering, or Business) and demonstrate 3+ years of experience in AI/ML or digital transformation. Success in this position requires strong stakeholder management, the ability to build robust business cases, and a commitment to promoting responsible AI governance and ethical implementation standards across the organization.