Data Center IT Service Technician | IT-Servicetechniker Datacenter (m/w/d)

Job Summary

This role places you at the core of the company's IT infrastructure, ensuring the availability, security, and consistency of customer data within the data center. Day-to-day responsibilities include acting as the first point of contact for data center faults and service requests, independently processing inquiries, and maintaining direct communication with both customers and hardware manufacturers. You will be responsible for diligent documentation, adhering strictly to agreed Service Levels, and participating in rotating on-call duty. Ideal candidates must hold a relevant IT qualification (such as an IT Specialist certification or an IT degree) and possess initial professional experience in data center environments. The position offers intensive, structured onboarding, opportunities for career development, flexible working arrangements, and a strong team environment, making it an attractive opportunity in the future IT market.