IT Support Engineer Monitoring | IT Support Engineer Monitoring (m/w/d)

Job Summary

The IT Support Engineer Monitoring will be instrumental in ensuring the continuous health and performance of customer systems through proactive monitoring and analysis. Daily tasks involve setting up and managing specialized monitoring tools, specifically PRTG and CheckMK, and continuously developing customer monitoring and reporting capabilities. This role requires the ability to oversee and analyze system and network performance, generate detailed reports and dashboards, and collaborate closely with other technical departments to guarantee service availability. The ideal candidate possesses foundational knowledge in implementing and managing monitoring systems, strong troubleshooting skills, and excellent communication abilities, contributing to the company's commitment to innovation and customer success within a supportive, values-driven IT environment.