IT Operations Manager | IT Operations Manager (m/w/d)

FERCHAU GmbH Niederlassung Bielefeld

Bielefeld, Nordrhein-Westfalen, Deutschland
Published Oct 7, 2025
Full-time
No information

Job Summary

This role is designed for an ambitious IT Operations Manager passionate about technology and innovation, focusing on elevating IT solutions for leading providers. Day-to-day responsibilities include identifying, specifying, and implementing requirements for IT Service Management, actively seeking opportunities to enhance customer satisfaction, and coordinating and steering projects within Managed Services. You will also manage technical documentation and collaborate closely with external service providers and suppliers. Key qualifications include a degree in Computer Science or equivalent technical training, significant professional and leadership experience in the IT sector, expertise in IT project management, and a mandatory ITIL Foundation (V3 or higher) certification. This position offers an environment focused on future technologies and continuous professional development, realizing exciting projects for renowned IT solution providers.

Required Skills

Education

Completed degree in Computer Science, training as an IT Specialist, or a comparable qualification

Experience

  • Experience in the implementation of Managed Service processes
  • Professional experience in the IT environment
  • Leadership experience in the IT environment
  • Experience in IT Project Management
  • Experience in conducting IT projects

Languages

Not specified

Additional

  • ITIL Foundation (V3 or higher) certification or further certifications in Service Management