B2B Banking Service Coordinator | B2B Banking Service Koordinator:in (all Genders)

Job Summary

This role as a B2B Banking Service Coordinator offers a unique entry point into a prominent Munich-based financial institution specializing in innovative digital B2B banking solutions. The successful candidate will be the primary point of contact for business customers and service providers, actively engaging via phone and email to manage service delivery. Core responsibilities include monitoring digital account opening processes and asset statuses, efficiently processing technical support inquiries, handling complaints, and overseeing the general service inbox. The ideal candidate must possess a strong service orientation, excellent reliability, and a structured, independent approach to work. Crucially, fluency in German (written and spoken) is required, alongside a quick grasp of complex issues and strong prioritization abilities. This position provides structured onboarding and a modern work environment with potential for long-term career growth in the banking sector.