Process Manager Subscription Management | Prozessmanager Subscription Management (m/w/d)
Drägerwerk AG & Co. KGaA
Job Summary
As a Process Manager for Subscription Management, you will be instrumental in developing and optimizing efficient solutions for Dräger's global Sales and Service organization. Your daily tasks will involve enhancing global sales and service processes, managing requirements by meticulously documenting and evaluating them, and providing crucial system support. You will also be responsible for implementing solutions within IT tools, offering user support, and facilitating knowledge transfer through training and key-user assistance. This role offers the opportunity to lead small projects focused on process improvements and contribute to digital transformation initiatives, particularly in subscription models and digital license management. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a proactive approach to problem-solving within an international environment.
Required Skills
Education
University degree in relevant fields (e.g., Business Informatics, Industrial Engineering, Business Administration), completed technical school education, or comparable qualification
Experience
- Initial professional experience in customer order processing (Order-to-Cash) processes (ideal)
- Foundational knowledge of subscription models and recurring billing
- Engagement with cross-system digital transformation and digital license management
Languages
Additional
- Willingness to travel occasionally
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