International Support Coordinator | Mitarbeiter (m/w/d) internationaler Support Service

Job Summary

This role involves managing the full international order lifecycle for a continuously growing FMCG/luxury goods company based in Hamburg. Day-to-day responsibilities include accepting and recording incoming orders, coordinating essential tax stamps, processing customer complaints, and issuing credit notes. A crucial part of the job is logistics coordination, involving scheduling appointments with freight forwarders and customers, managing supply bottlenecks, and meticulously creating all required export documentation. The ideal candidate must possess a commercial education and proven professional experience in order processing, coupled with a structured work approach and proficiency in MS Office. SAP knowledge is considered a valuable asset. This position offers a permanent contract, long-term stability, and significant opportunities for professional development within a dynamic and future-oriented industry.