IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in Onsite Support based in Munich, focusing on providing essential 1st and 2nd Level IT services for industrial clients. Day-to-day responsibilities include managing the local IT inventory, executing Hands & Eyes Support, and efficiently resolving Break/Fix tickets. A core part of the job involves performing IMAC (Install, Move, Add, Change) services to maintain and optimize the client's IT infrastructure. The ideal candidate possesses proven experience in Onsite Support, proficiency with ticket systems, and strong technical knowledge of Windows 10, MS Office, and general networking environments. This position offers a permanent contract, flexible working hours, and a varied scope of work, providing a long-term career path with opportunities for specialization in various service fields. Candidates must be prepared to undertake on-call duty following an initial training period.