IT Support Specialist | IT Support Specialist (gn) // Hamburg

Job Summary

This role involves providing comprehensive IT support, managing service requests, and maintaining IT infrastructure for an IT industry client in Hamburg. The specialist will be responsible for recording, processing, and resolving service requests using a ticketing system, as well as administering and configuring IT infrastructure, including user and authorization management. Key responsibilities also include implementing software and operating system installations, troubleshooting issues for end-users, and performing system updates and security checks. The ideal candidate will possess strong problem-solving skills, be customer-oriented, and have a systematic approach to troubleshooting. This position offers an attractive annual salary, 30 days of annual leave, flexible working hours, and extensive professional development opportunities in modern office environments, contributing to the development of new technologies.