IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

This role involves providing essential on-site IT support to employees, focusing on resolving technical issues and ensuring smooth operation of workplace technology. Day-to-day tasks include setting up, maintaining, and replacing workplace hardware such as PCs, laptops, monitors, and printers, as well as assisting with software and operating system installation and configuration. The specialist will also manage conference room technology, perform minor network and cabling tasks, and meticulously document all incidents and solutions within a ticketing system. Key requirements include a completed IT qualification or comparable professional experience, solid knowledge of Windows operating systems, Microsoft Office, and basic networking concepts. This position is ideal for a service-oriented professional who excels in communication and enjoys working closely with users and the central IT team to drive technological advancement.