IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

This role seeks an ambitious IT Onsite Support Specialist responsible for maintaining seamless technology operations for internal staff. Day-to-day duties involve providing crucial on-site support for IT malfunctions and technical issues, alongside the setup, maintenance, and replacement of essential workplace hardware, including PCs, laptops, monitors, and printers. The specialist will also assist with the installation and configuration of operating systems and software, manage conference room technology, and perform minor network and cabling tasks. A critical component of the role is meticulous documentation of all incidents and solutions within a centralized ticketing system, requiring close collaboration with the central IT team. Key qualifications include formal IT training or comparable professional experience, strong knowledge of Windows OS and Microsoft Office, and basic networking fundamentals (IP, DHCP, DNS). This position is ideal for a service-oriented individual with strong communication skills looking to take responsibility and actively contribute to technological advancement.