IT Support Specialist | Mitarbeiter IT-Support (m/w/d)
FERCHAU GmbH Niederlassung Paderborn
Job Summary
This role is ideal for an ambitious IT professional focused on providing excellent technical assistance within a dynamic engineering and technology environment. The IT Support Specialist will be responsible for the day-to-day resolution of IT issues, primarily handling 1st and 2nd level support for both hardware and software problems encountered by employees. Key tasks include setting up and maintaining workstations, printers, and mobile devices, as well as installing and configuring operating systems and various applications. A successful candidate will possess a relevant IT qualification, strong knowledge of Windows OS and Microsoft Office, and basic understanding of network technologies (LAN, WLAN, VPN). This position offers the opportunity to actively contribute ideas, take on responsibility, and engage in continuous professional development within a team-oriented culture.
Required Skills
Education
Completed vocational training in the IT sector (e.g., IT Specialist for System Integration) or comparable qualification
Experience
- Professional experience in IT support or related technical field
- Experience in fault analysis and resolution
- Experience collaborating with external service providers
Languages
Additional
- Not specified
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