IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)
FERCHAU GmbH Niederlassung Paderborn
Job Summary
This role involves providing direct, personal IT support to employees, focusing on resolving technical challenges and ensuring smooth operation of end-user devices. Key responsibilities include the setup, maintenance, and replacement of hardware such as PCs, laptops, monitors, and printers, as well as assisting with software and operating system configurations. The specialist will also manage technical support for meeting rooms, including presentation equipment, and perform basic network and cabling tasks. Essential qualifications include a completed IT education (e.g., IT Specialist for System Integration) or substantial practical experience in an IT environment, proficiency with Windows and Microsoft Office, and foundational knowledge of network infrastructure. The ideal candidate is service-oriented, well-organized, and possesses strong communication skills for effective user interaction.
Required Skills
Education
Completed IT apprenticeship (e.g., IT Specialist for System Integration) or equivalent practical experience
Experience
- Successfully completed IT apprenticeship (e.g., IT Specialist for System Integration) or substantial practical experience in the IT field
- Professional experience managing IT hardware and software
- Experience in documenting and tracking IT incidents in a ticketing system
Languages
Additional
- Not specified
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