Specialist, Quality Development and Business Development (Staff Unit) | 01.02.AK Mitarbeiter (m/w/d) – Stabstelle Qualitätsentwicklung & Business Development

Job Summary

This specialist role, reporting directly to the Board, is pivotal in actively shaping the future of the Bergische Diakonie group by ensuring quality standards transition from concepts into tangible, everyday realities for both colleagues and clients. Day-to-day responsibilities involve developing and improving new and existing services, simplifying organizational processes, and establishing robust, culturally clear routines. A core function is making organizational impact visible through effective, minimal metrics and building continuous learning loops via team reviews and structured feedback mechanisms. Furthermore, the role requires the ability to translate complex German legal requirements (such as DSGVO and various Social Codes like SGB VIII/IX/XI/XII) into practical, manageable workplace procedures. Ideal candidates possess a systemic approach, blending practical expertise with strong communication skills, and hold a completed university degree in Healthcare or Business Administration, such as Health Economics or related fields.