IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing comprehensive 1st level IT support to end-users, covering network and user issues via phone, remote access, and on-site visits. Key responsibilities include installing and deploying hardware such as laptops, desktops, monitors, and accessories, as well as configuring client systems running Windows and Linux. The specialist will also perform fault analysis, replace and repair end devices, and meticulously document all activities within a ticketing system to ensure quality assurance and traceability. This position offers excellent career opportunities within one of Europe's leading IT service providers, known for its modern workplaces and flat hierarchies, making it an attractive opportunity for IT professionals seeking a stable and growth-oriented environment.