Onsite IT Support Technician | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Potsdam, Brandenburg, Deutschland
Published Dec 15, 2025
Full-time
Permanent

Job Summary

This role involves providing essential Onsite IT Support services for a leading German IT service provider, focusing on the Potsdam area. The successful candidate will be responsible for the installation, maintenance, and troubleshooting of desktops, notebooks, printers, and associated peripherals. Key daily activities include conducting onsite error analysis and resolving hardware, software, and network disturbances, managing service requests via a ticketing system, and setting up/dismantling user workstations. A completed qualification in IT system integration or electronics, coupled with multi-year professional experience in onsite support and strong proficiency in Active Directory and standard hardware (including mobile devices), is required. This position is attractive due to its permanent contract, above-average compensation (€40,000 - €46,000 annual gross), and opportunities for long-term career perspectives and further professional development.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Multi-year professional experience in Onsite Support
  • Professional experience in troubleshooting

Languages

German (Fluent)

Additional

  • Driver's license Class B (required for travel within the Potsdam area)