Order Manager | Auftragsmanager*in (w/m/d)
Medizinischer Dienst Rheinland-Pfalz
Job Summary
This role as an Order Manager, based in Mainz and initially limited to two years, involves crucial administrative support for the Medical Service Rhineland-Palatinate, contributing significantly to healthcare quality. Day-to-day responsibilities include comprehensive order management, from recording new orders and monitoring processing times to meticulous appointment scheduling and supervision. A key component of the role is professional written and telephone communication with insured individuals, clients, and service providers. Candidates must possess completed vocational training, such as a Healthcare Clerk or Medical Assistant, coupled with strong IT skills and proficiency in modern office communication tools. The position is attractive due to its diverse and demanding nature, offering flexible working hours, mobile work options, and integration into a supportive, goal-oriented team, contributing directly to healthcare quality in the region.
Required Skills
Education
Completed vocational training as a Healthcare Clerk, Medical Assistant, or comparable professional qualification
Experience
- Professional experience in order recording and monitoring processing times
- Professional experience in scheduling and appointment management
- Experience communicating professionally with insured persons, clients, and service providers
- Experience in preparing and following up on consultations and assessments
Languages
Additional
- Position located in Mainz; Fixed-term contract (initially 2 years); Start date February 1, 2026
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