IT Service Technician Second Level Support | IT Servicetechniker Second Level Support (m/w/d)

Job Summary

This role involves providing crucial Second Level Support for Windows environments and client systems directly at customer locations in Berlin. The successful candidate will be responsible for the configuration and troubleshooting of Windows Clients (7 and 10), including comprehensive error analysis and resolution. Key daily tasks include distributing software using SCCM, supporting mobile devices (Android and iOS), and meticulously documenting all completed activities. This position is ideal for professionals with a completed IT qualification, such as an IT Specialist for System Integration or IT Systems Electronics Technician, coupled with practical experience in client environments. The company is a leading technology service provider specializing in Device as a Service for major industrial clients across Germany, offering flexible working hours, flat hierarchies, and opportunities for professional development.